Testimonials

These are the things our satisfied customers had to say.

Would you like to share something? Send us an email or give us a call.

“My name is Charles, and I wanted to thank you for your personal attention (and answers to my extra questions), your support team are exceptional and made me feel like a real valued customer. Keep it up and thanks again!”

Charles, Canada

Ray,
Thanks for the chain for the Royal Drink I ordered from you. It was the exact part I needed, and worked great. Thanks again.

I also mentioned to you when we talk on the phone about parts for a Crane coffee machine. Model number 653D. I am in need of a Gear & Cam Assembly part # 6234008. Also a Motor Assembly-Whipper part # 6237111.

If you can help me with these parts, please Email or call me at 504-722-5884.
Thanks again for your help,
C.J. Wagner
Bulldog Vending

Dear Ray,
Just wanted to drop you a note to say Thank You for the exceptional service on my recent compressor order for an older Royal Model 300. You were polite, extremely helpful and the speed at which my order was shipped and arrived (I got it today) is, without a doubt, way above my expectations and much higher than what to which I have become accustomed.

My business is built around residential/commercial HVAC and I’m servicing this unit as a favor to my cousin as he owns it and it is operated in his place of business. I”m glad I called Royal Vendor and glad that they got me in touch with you, for now, with your exceptional customer service, I will be able to get his unit up and running for a fraction of the price of a new unit. He thought he would be buying another machine fearing that the compressor was going to be impossible to get or very expensive to retrofit.

Thanks you for helping me satisfy my customer.

Sincerely,
Kenneth J. Thomison
Owner
Hut-Tex Service Company
Hutto, Texas
Lic #TACLA021664C

P.S. I”ll be contacting Royal to inform them of your service and advise them to recommend your company freely and without reservation. Merry Christmas!!!

Just wanted to let you know I received the lock and T handle and everything fits and works great. Thank-you for helping me out on finding the right t handle. I will look forward to dealing with you again in the future.

Thanks again,

Kyle Gast

Hello Leon,

The old board from my Merlin IV is in Express Mail to you and you should receive it by noon on Thursday. Would greatly appreciate you processing it and crediting my account. Will you also credit the sales tax on the refunded item?

Thanks again for you help in getting my client up and running again.

Kind regards,
David Pierce
Premium Vending Services
Montverde, Florida

Dear Ray,
Just wanted to drop you a note to say Thank You for the exceptional service on my recent compressor order for an older Royal Model 300. You were polite, extremely helpful and the speed at which my order was shipped and arrived (I got it today) is, without a doubt, way above my expectations and much higher than what to which I have become accustomed.

My business is built around residential/commercial HVAC and I”m servicing this unit as a favor to my cousin as he owns it and it is operated in his place of business. I”m glad I called Royal Vendor and glad that they got me in touch with you, for now, with your exceptional customer service, I will be able to get his unit up and running for a fraction of the price of a new unit. He thought he would be buying another machine fearing that the compressor was going to be impossible to get or very expensive to retrofit.

Thanks you for helping me satisfy my customer.

Sincerely,

Kenneth J. Thomison
Owner
Hut-Tex Service Company
Hutto, Texas
Lic #TACLA021664C

September 16, 2008

Re: Royal Control Board for Merlin IV

Dear Sirs;
I wish to thank you for the extremely fast service on the referenced board that I received on Monday morning, and was installed on Monday afternoon. As we discussed, you will find enclosed the old board from my Merlin IV.

Kindly credit my credit card for the returned item.

Kind regards,

David Pierce
Premium Vending Services
15227 Thoroughbred Lane
Montverde, Florida 34756